Product Lead, Cards Platform


San Francisco, CA, USA

Full time

Aug 5

This job is no longer accepting applications.

Delivering the best possible customer and developer experience for cards on Stripe Payments is critical to this mission, given the central role that credit, debit, and pre-paid card payments play in global internet commerce. To do so, Stripe must offer a world class platform that offers best in class uptime, throughput, latency, and reach for card payments.

We are hiring an experienced product leader to drive our cards platform efforts. Specifically, this individual will own the product strategy and roadmap for Stripe’s cards payments platform across our infrastructure and APIs. This leader owns the heart of Stripe’s payments processing business - and accordingly this is a critical and high visibility role. A product leader in this role should enjoy spending significant time both with senior customer stakeholders on strategic roadmap discussions, with external developers understanding current pain points and needs, and with eng leaders identifying opportunities to improve our core systems.

Your overall goal is to ensure Stripe Payments is the processor of choice for any organization looking to accept cards-based payments for their business.

This opportunity has scope for an experienced leader to build and manage a team.

You will:

  • Deeply understand customer needs by spending time with customers, sales, and support and observing patterns/trends across their feedback and the market
  • Define the product strategy and roadmap for the cards payments platform, including critical aspects of our user facing payments performance (uptime, throughput, latency, reach), and the associated user-facing API experience
  • Own decisions directly impacting the growth of Stripe’s core Payments business
  • Hire and grow a team of product managers responsible for defining the future of cards-based payments on Stripe

We are looking for who has:

  • Product experience: 8+ years of PM experience
  • Leadership: You’ve mentored product managers, engineers, and designers in how to work together to build great products, including driving efforts for teams of 50+ engineers
  • Technical expertise: You’ve led technical products or large-scale platforms, and are equally excited about 99.9999% reliability as well as beautiful API design
  • Entrepreneurial spirit: Self-starter who thrives in a fast paced environment, deals well with ambiguity and focuses on driving impact
  • Analytical horsepower: Demonstrated aptitude for digging deep into the data, thinking from first principles, and delivering the best results.
  • Team-first: You bring a team-first mentality and a knack for working well with a wide range of people
  • Crisp communicator: High attention to detail including precise and effective communications, including with external customers/partners
  • Results-oriented: You enjoy doing whatever it takes to execute on complex projects

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Online payment processing for internet businesses